The long lines and security personnel just yelling at everybody seemed a little over the top. Is there only one elevator available for people to use? Is there another stairwell or escalator that people can use? If there is, can there be better signage and instructions on where to access these? The situation with the elevators to get back to our hotel room was absolutely ridiculous. There needs to be a better exit strategy for after the sessions are over. The smoking directly outside the doors was horrible! There is a sign that says no smoking, but apparently that was only on the other side of the sign placement closer to the arena. The employees selling were wonderful and very patient. The bingo event was held in the exhibition halls. Can count on one hand how many times I got into a bonus or needed to use a machine to cash out a ticket. I know that gambling is at your own risk, but this casino always seems to have very tight machines and this stay was no different. The bathrooms were not as clean as they have been in the past with numerous bathrooms smelling like weed. Hand sanitizer dispensers were empty or not functioning in many places. Never saw anyone clean/wipe down machines. Unfortunately, there were many areas that could use improvement. Have always enjoyed the casino and really like the multiple options of things to do. Attended the special bingo event and stayed 3/12.
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